Welcome To Freedom A comfortable and supportive space to conquer your fitness goals. Scroll down to see how we plan on keeping our community healthy...
COVID-19 Studio Policies & Procedures
Please read and follow the below policies and procedures prior to your appointment. We cannot wait to have you back in the studio and want to comfort you in knowing safety is our first priority!
All staff will be cleaning thoroughly with disinfectant wipes between each client session
During your session, your trainer will be proactively disinfecting all equipment being used
Our reception area: front desk, pinpad, telephone, etc. is completely sanitized after every client session
Our gym area: including all equipment, weights, mats, door handles, light switches, and any other high touch spots are sanitized with disinfectant wipes after all sessions and regularly throughout the day
All areas are properly sanitized according to the guidance we received from WorkSafe BC.
Staff and clients will be required to wash their hands before and after their session with anti-bacterial soap provided in our washrooms
We will have a mandatory hand sanitizer station upon entry and hand sanitizer located at the cubby hole area to be used whenever needed throughout your session
Washrooms and Change Areas will be sanitized after each use for your safety. However, we have suspended services including supplying towels, deodorant, hand cream, hair gel, etc. (We will still supply body wash, shampoo, and conditioner.)
Staff will be provided a mask and gloves
There will be a reduction in the number of clients we allow in the studio at the same time. We will reduce our capacity to 4 individuals at a time: 2 trainers, and 2 clients
We ask that you come to your appointment alone. To limit the number of individuals in the studio, we will not allow individuals in the studio unless they have an appointment.
We appreciate contactless forms of payment like the tapping feature on credit cards, and our Converge virtual terminal
Clients are encouraged to attend appointments punctually, and pre-book future appointments to reduce long wait times
Water is available so long that each client brings their own water bottle. If you do not have a water bottle, we will provide you with bottled water.
BYOM – Bring Your Own Mat, if you have a yoga mat please feel free to bring it, otherwise we will provide you with one of ours!
We ask if you are feeling sick to please call and re-schedule your appointment to a later date. Anyone that is symptomatic will be asked to leave the studio and call 811.
SUSPENDED SERVICES We have suspended the following services until further notice:
Change Room/Washroom Products (shampoo, conditioner, and body wash will continue to be provided)
Client Hands-On Adjustments
Client Hands-On Stretching
We apologize for any inconvenience this may cause you and thank you for your continued patience and support! We are all in this together, and together we will remain strong, healthy, and resilient!